Proactive Energy Solutions
Website Terms

Terms of Service

These Terms govern use of the Proactive Energy Solutions website, online forms, communications, and related services.

Effective Date: August 28, 2026

These Terms of Service apply to websites, online forms, communications, and services operated by Express One Industries, doing business as Proactive Energy Solutions. By using this website, you agree to these Terms.

1. Website Purpose

Our website provides information about solar energy, battery storage, energy planning, customer inquiries, appointments, and related services.

2. Informational Content

Website information is provided for general educational and informational purposes. It should not be considered a final project design, contract, engineering document, financing commitment, tax opinion, or utility approval.

3. Proposals and Estimates

System sizes, designs, production estimates, savings illustrations, pricing, timelines, and equipment selections may change after site survey, engineering, permitting, financing review, or utility requirements.

4. Solar and Battery Performance

Actual solar production, battery performance, savings, backup duration, and utility-bill outcomes depend on many variables, including weather, shading, utility rates, consumption, equipment, and operating conditions.

5. Project Timelines

Timelines may depend on utilities, cities, counties, fire authorities, HOAs, financing providers, inspectors, contractors, manufacturers, and other third parties outside our direct control.

6. Financing

Financing is provided by third-party lenders and is subject to credit approval, program terms, interest rates, fees, and eligibility requirements. Proactive Energy Solutions does not guarantee financing approval.

7. Taxes and Incentives

Information concerning tax credits, rebates, incentives, or other financial benefits is general information only. Proactive Energy Solutions does not provide legal, tax, or accounting advice and does not guarantee eligibility.

8. Third-Party Equipment

References to Enphase, Tesla, Powerwall, SolarEdge, FranklinWH, SMA, or other manufacturers and products are informational. Specifications, warranties, availability, compatibility, and pricing may change.

9. Acceptable Use

  • Do not use the website for illegal or fraudulent activity.
  • Do not attempt unauthorized access to systems or information.
  • Do not submit knowingly false information.
  • Do not interfere with website security or operation.

10. Intellectual Property

Content created by or for Proactive Energy Solutions may be protected by copyright, trademark, and other intellectual-property laws. Unauthorized copying or commercial distribution is prohibited.

11. Privacy

Use of personal information is governed by our Privacy Policy.

12. SMS Communications

Text-message communications are governed by our SMS Terms & Consent.

13. Third-Party Links

Our website may link to external websites or services. We are not responsible for third-party content, security, availability, privacy practices, or terms.

14. No Professional Advice

Website information is not legal, tax, accounting, engineering, architectural, insurance, or other professional advice.

15. Disclaimer

To the extent permitted by law, website content is provided on an “as is” and “as available” basis without guarantees that every feature will always be uninterrupted, complete, or error-free.

16. Limitation of Liability

To the extent permitted by applicable law, Proactive Energy Solutions and Express One Industries are not liable for indirect, incidental, special, consequential, or punitive damages arising solely from website use.

17. Changes to These Terms

We may revise these Terms as our services, practices, or applicable requirements change.

18. Governing Law

These Terms are governed by applicable California and federal law, subject to consumer rights that cannot lawfully be waived.

19. Contact Us

Express One Industries dba Proactive Energy Solutions
309 Concord Avenue
Fullerton, California 92831
United States

Customer contracts, financing agreements, manufacturer warranties, and other signed documents may contain additional terms that control those specific transactions.